Questions to ask when selecting a family mediator

Below are a number of questions to ask to help when enquiring about family mediation with a mediator. If you have a question that is not listed here or on our general FAQs page, please contact us, and one of our team of mediators will be happy to answer it.

  • Whilst a large number of people have trained as family mediators comparatively few have done enough mediation of a sufficiently high standard to be accredited. The mediator you see at Cheltenham Mediation Services will be an accredited member of one of the professional bodies recognised by the Family Mediation Council.

  • In reality, many mediators do very little mediation.

    At Cheltenham Mediation Services, our mediators each conduct between 50 and 100 mediations a year and, in addition, each sees several hundred clients for MIAMs (Mediation Assessment and Information Meetings).

  • This is a Government supported Quality Mark which Cheltenham Mediation Services has been awarded.

  • Services, like Cheltenham Mediation Services, which are contracted to the Legal Aid Agency, have to work to recognised quality standards and are regularly audited by the Agency. Only services with the Mediation Quality mark can offer you free legal aid.

  • Some mediation services may appear to charge less for your MIAM but then make an additional charge for signing the MIAM certificate required by the Court. Cheltenham Mediation Services fee for your MIAM includes the certificate and any correspondence or telephone calls we may make as a result of seeing you. Our charges for each subsequent mediation meeting include the preparatory and other work associated with that meeting.