About Cheltenham Mediation Services

working with families from across Gloucestershire and the surrounding counties we provide a confidential, calm and safe place to enable you to resolve your difficulties and look forward to the future.

We work with a wide variety of different disputes including those concerning:

  • Family relationships

  • Property and money on separation

  • Arrangements for your children

Our trained mediators have long experience of working with family and civil disputes. They have professional qualifications in law, social work and counselling. Our team are ideally qualified to support you through these difficult decisions. 


Meet The Team


Nicholas von Benzon

Nicholas has practised as a family mediator since 1992, and is a Family Mediation Council accredited mediator and member of the Family Mediators Association and College of Mediators. He is also also an accredited Civil and Commercial mediator.

Having been a solicitor for many years, Nicholas is used to dealing with complex legal and practical issues. Nicholas has qualified with Relate as a couple and young person’s counsellor, and is particularly interested in helping resolve family disputes by improving communication and understanding.

Nicholas von Benzon is accredited by the FMC. URN: 0285A

Nicholas made an exceptionally difficult process as bearable as possible. Thank you.

Lucy King


Lucy King qualified as a solicitor in 1987 specialising in family law. Lucy has many years experience of dealing with a wide range of family disputes and has represented clients in complex financial and children's cases. Lucy is accredited by the Family Mediation Council and is particularly interested in supporting parents and their children through the difficulties of separation and divorce. Lucy was also a listening Samaritan for many years.

Lucy King is accredited by the FMC. URN: 1275A

Rosemary Keyte profile photo.jpg

Rosemary Keyte


Rose qualified as a family mediator in 2011 and practised locally for over twenty years as a family solicitor. She is a Family Mediation Council accredited mediator and a member of the Family Mediators Association.  She has extensive experience in assisting with all manner of financial disputes and issues concerning children between spouses, civil partners and cohabitees. She is committed to trying to help parents and couples resolve their disputes in as non-confrontational a manner as possible.


Rosemary Keyte is accredited by the FMC. URN 0938A

Both of you have helped me so much by making a complicated process understandable in simple language and fair methods.

Administration Staff

Your first contact is likely to be with one of three PAs, Sally Hill, Ali Mellor or Georgina FitzGerald, who look after the day to day conduct of your file. 

Sally joined us in June 2010, and has worked as a Legal Secretary for many years. 

Ali joined us in July 2012, having been an Office Manager for a number of years.

Georgina joined us in June 2019, having spent most of her career working as solicitor specialising in family law.

Nice to be offered tea/coffee/water/tissues during a difficult time. Staff were always helpful on the phone etc and kept me informed throughout.